Even though Lyte was redefining the ticketing field, it experienced no definite CRM system. Lyte used 12–fifteen distinctive SaaS solutions throughout a variety of departments, which led to an absence of alignment involving teams, duplication of work and overlapping responsibilities. Have a look at this case study template beneath. https://beaukhfgs.azzablog.com/34176372/the-smart-trick-of-mba-case-study-help-that-no-one-is-discussing